Muse waited 45 minutes on hold with a state agency
James had early access to Muse calling and says that on the day it opened to all paid US subscribers, Muse sat on hold with Indiana's Family and Social Services Administration (FSSA) for 45 minutes and then connected him the moment a person picked up. He also lists the limits he sees: about 4 calls a day, verified businesses only, and at most 2 calls to the same number in a rolling 24 hours. That's the most useful split for benefit offices: the agent handles the wait, and you talk to the caseworker yourself.
Poster's claim, not verified: James says Muse waited on hold for 45 minutes and connected him. We haven't verified this.
Copy this prompt
Call [AGENCY NAME] at [PHONE NUMBER FROM THE OFFICIAL WEBSITE] and wait on hold for me. I need to talk to someone about [MY CASE, e.g. a SNAP renewal / a Medicaid letter]. Don't give out my Social Security number, case number or date of birth. As soon as a real person answers, tell them you're connecting me and transfer the call to me. If the wait goes past [TIME] or the line closes, hang up and tell me the best time to try again.
Our own prompt, written from what the source describes. We haven't run it ourselves. Text in [BRACKETS] is what you replace.
Watch out for
- Only use the phone number from the agency's official website. Scam lines often look like real benefit offices.
- Keep your Social Security number and case details for when you're on the line yourself.
- The call limits James lists (4 a day, 2 to the same number in 24 hours) are what he sees, not numbers Meta has published. Save calls for the ones with long waits.
Where this comes from
Original post by @JamesCordrey2 on X, Nov 12, 2026. We rewrote it in our own words. The result is what the poster reports.
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