AI agent use cases from Thursday, November 12, 2026

Grok Bot set up a virtual visit and a prescription

Erinn dislikes doctor admin, so she handed it to Grok Bot. She sent it a photo of her insurance card, and she says it walked her through a free Amazon virtual visit, added her insurance to Amazon Pharmacy and got her prescription ordered. She says she paid nothing for the visit, the medicine or the shipping, and didn't make a single phone call. What you pay depends on your plan and the medicine.

Erinn says the visit, prescription and shipping cost her nothing. We haven't verified this, and your cost depends on your insurance.

Grok Bot found a dentist, checked insurance and booked

Ryen says he had spent 3 months trying to find a dentist. He asked Grok Bot, and he says it found one in about 30 seconds, checked that the office takes his insurance, then called the office and set up an appointment. He shared this as a short reply, so we don't know how it checked the insurance or what it said on the call, but it is the whole chore in one request.

ChatGPT Dot finds local concerts from his Spotify taste

Paul asked his ChatGPT Dot to look at his Spotify every week and tell him about upcoming shows in San Francisco, both by artists he already plays and, more usefully, by artists that match his taste. He says it has found him a couple of shows so far, and he has picked up some new artists along the way.

ChatGPT Dot filed a complaint about a false service ad

While in Kyrgyzstan, Nick dealt with a courier company whose website promised to deliver documents better and cheaper than anyone, while its WhatsApp replies said it didn't deliver anything. Later it agreed to do the job, but at about five times the price he found elsewhere. Since a false offer like that can bring a fine under local rules, he set his ChatGPT Dot up to file a complaint. He says it did it in one go, with only two screenshots of the chat from him, and his Dot later told him a hearing had been held on his complaint.