Real use case

Grok Bot set up a virtual visit and a prescription

Erinn dislikes doctor admin, so she handed it to Grok Bot. She sent it a photo of her insurance card, and she says it walked her through a free Amazon virtual visit, added her insurance to Amazon Pharmacy and got her prescription ordered. She says she paid nothing for the visit, the medicine or the shipping, and didn't make a single phone call. What you pay depends on your plan and the medicine.

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Poster's claim, not verified: Erinn says the visit, prescription and shipping cost her nothing. We haven't verified this, and your cost depends on your insurance.

Copy this prompt

Here is a photo of my insurance card. I need [A REFILL OF MY ALLERGY MEDICINE / TO SEE SOMEONE ABOUT A SINUS INFECTION]. Find a virtual visit option that takes my insurance, tell me what it will cost me before I book, and walk me through signing up. Then help me add my insurance to the pharmacy I choose and check the price of the prescription with my coverage. Ask me before you book a visit, submit any health information or pay for anything.

Our own prompt, written from what the source describes. We haven't run it ourselves. Text in [BRACKETS] is what you replace.

Watch out for

  • A photo of your insurance card shows your member ID. Share it only with an agent you trust, and delete it from the chat when you're done.
  • Virtual visits are free only on some plans and for some conditions. Ask for the price with your insurance before you book.
  • Answer the medical questions yourself. Don't let an agent fill in symptoms or health history for you.

Where this comes from

Original post by @ErinnFL on X, Nov 12, 2026. We rewrote it in our own words. The result is what the poster reports.

Read the original

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