Amazon blocked Muse, so it ordered from another store
Core asked Meta Muse to check Amazon for something he needed. He says Muse couldn't place the order there because it was explicitly blocked, so it found the same item on another store's site and ordered it there instead. Big stores are starting to decide whether personal AI agents may shop or book on their sites (United Airlines banned them on November 11), so expect some stores to block your agent.
The lesson: Some big stores block personal AI agents. Tell your agent which stores are fine as a backup, and check the seller before it pays.
Copy this prompt
I need [ITEM, with size, model or color]. Try Amazon first. If you can't order there, don't try to get around the block. Look for the same item at [BACKUP STORES, e.g. Target, Walmart, Best Buy] instead. Show me the store, the seller, the total price with shipping and tax, the delivery date and the return policy, and wait for my OK before you pay.
Our own prompt, written from what the source describes. We haven't run it ourselves. Text in [BRACKETS] is what you replace.
Watch out for
- If a site blocks agents, don't ask your agent to work around it. That can break the store's terms and get your account closed.
- A backup store can be a marketplace seller you've never heard of. Ask your agent to name the actual seller.
- Compare the return window too, not just the price.
Where this comes from
Original post by @goto_core on X, Nov 13, 2026. We rewrote it in our own words. Check the original for the full context.
Read the originalWant to do this yourself?
Our guide compares which agents can do this job, with steps and a prompt.
Can an AI agent shop on Amazon for you?
Amazon blocked Meta Muse in September 2026 and says outside AI agents break its Conditions of Use. Here is what that means for Muse, Grok Bot, ChatGPT and Comet users, what still works, and how to shop around the block.