Get a surprise restocking fee refunded on a return
The poster returned a car seat. A few days later Meta Muse told him, without being asked, that the refund had come back $70 short because of a restocking fee he didn't know about. It gave him Amazon's phone number and a short script with his order number. He says one call later Amazon credited the $70. Refunds are easy to miss once the return is shipped, so it's worth having an agent compare what you paid with what came back.
Poster's claim, not verified: He says Amazon credited the $70. We have not verified this.
Copy this prompt
Check my email for returns I've sent in the last 60 days. For each one, compare what I paid with the refund I got back. If a refund is short or missing, tell me why, using the store's return policy. Then write me a short call script with the order number, dates and what to ask for, and give me the store's official support number from its own website.
Our own prompt, written from what the source describes. We haven't run it ourselves. Text in [BRACKETS] is what you replace.
Watch out for
- Some items really do carry a restocking fee under the store's policy. Read it before you call.
- Only call support numbers from the store's own site or app. Search results can show fake numbers.
- Muse is US and Canada only for now.
Where this comes from
Original post by @DavZag on X, Oct 23, 2026. We rewrote it in our own words. The result is what the poster reports.
Read the originalWant to do this yourself?
Our guide compares which agents can do this job, with steps and a prompt.
Have an AI agent call customer service for you
Phone menus, hold music and being passed between reps. Some agents can now place the call for you, ask for what you need and send you a transcript, while you approve anything that matters.