Muse booked a table but couldn't cancel it
Sarah Koh of The Straits Times tried Meta Muse soon after it launched in Singapore. Booking a restaurant table went smoothly. Cancelling it did not: Muse tried to log in to a Chope account (a local booking app) that the reporter didn't have, and couldn't finish. In another test it suggested a restaurant that had recently closed, because the listing data it relied on was out of date. Muse did better on other jobs: it sent umbrella reminders based on the forecast, and from a trip in the calendar it flagged that a visa and a digital arrival card were needed. Meta says Muse asks before it buys anything or sends an email, and that you can limit some connections to read-only. The takeaway for anyone booking tables with an agent: making the booking is the easy part. Know how you'll change or cancel it, and check the place is still open before you go.
The lesson: Booking is the easy part. Make sure you can cancel it yourself.
Copy this prompt
Book a table for [NUMBER] people at [RESTAURANT OR TYPE OF FOOD] near [AREA] on [DATE] around [TIME]. Before you book, check the restaurant's own website or Google listing to make sure it's still open. Tell me which app or site you'll book through and whether I need an account there. After booking, send me the confirmation and the exact steps to change or cancel it myself.
Our own prompt, written from what the source describes. We haven't run it ourselves. Text in [BRACKETS] is what you replace.
Watch out for
- Many restaurants charge a no-show fee. Know the cancellation deadline before the agent books.
- Check the restaurant is still open. Agents can rely on old listings.
Where this comes from
Original post by Sarah Koh on The Straits Times, Oct 28, 2026. We rewrote it in our own words. Check the original for the full context.
Read the originalWant to do this yourself?
Our guide compares which agents can do this job, with steps and a prompt.
Can an AI agent book a restaurant table for you?
ChatGPT, Gemini and Meta Muse can now book tables through OpenTable or Resy, and some agents will phone the restaurant. Here is what each one can do, what has gone wrong for real people, and how to make sure you can still cancel.