Meta Muse tracked down who rented a hospital bed

James had a rented pressure-relief hospital bed at home and no idea which medical equipment supplier had delivered it. He says Muse called his insurance company, found out which supplier it was, then called the supplier and set up the pickup. This is classic phone-tag work: the insurer knows the claim, the supplier knows the rental, and you are stuck in the middle. Equipment rentals are often billed month by month, so it is worth confirming that billing stops on the pickup date.