Grok Bot got an $85 TurboTax refund and cancelled
He found a charge from TurboTax for an Advantage plan he didn't want to keep. He asked Grok Bot to deal with it. The bot asked TurboTax for a refund of the $85 charge and cancelled the plan so it wouldn't renew. Auto-renewing tax software is a common surprise because people sign up once in the spring and forget about it until the card is charged again. A simple job like this is a good first errand to hand an agent: you know exactly what done looks like, a refund request sent and the plan off.
Copy this prompt
I was charged [AMOUNT] on [DATE] for [SERVICE / PLAN]. I don't want it. Contact [COMPANY] through their official support, ask for a full refund of that charge, and cancel the plan so it doesn't renew. Don't accept a discount or a pause instead. Send me the cancellation confirmation and the refund reference number, and tell me when the refund should show up.
Our own prompt, written from what the source describes. We haven't run it ourselves. Text in [BRACKETS] is what you replace.
Watch out for
- Refunds for renewals are up to the company. Ask for one, but don't assume it will be approved.
- Check your card statement a week or two later to see that the refund actually landed.
Where this comes from
Original post by @cnystrom on X, Nov 5, 2026. We rewrote it in our own words. The result is what the poster reports.
Read the originalWant to do this yourself?
Our guide compares which agents can do this job, with steps and a prompt.
Use an AI agent to cancel a subscription
Paying for apps and services you forgot about? An agent can find every subscription in your email and statements, cancel the ones you pick and bring back the confirmations. Here is which agents people use, and where you still have to step in.